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Noel C. Roy II 

President/Owner

Direct Line: 203.792-0220

Noelr@creditcenterinc.com

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Noel C. Roy II is the second-generation Owner and President of Credit Center, LLC, a family owned accounts receivable management company. Noel joined Credit Center in 1992 and has devoted more than three decades to the company and the accounts receivable management industry.

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As Owner and President, Noel provides leadership and strategic direction for CCI, with a particular focus on the company's long-term goals, client relationships, and continued development. His extensive industry experience and longstanding relationships provide an important foundation as CCI continues to evolve in an increasingly complex and highly regulated environment.

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Throughout his career, Noel has taken an active role in the accounts receivable management industry and professional education. He has maintained longstanding involvement with ACA International, formerly the American Collectors Association, and has held several industry leadership positions, including Chairman of Education and Secretary of the Connecticut Association of Collection Agencies.

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Noel has coordinated and sponsored statewide Health Cash Management Seminars and has participated extensively in national industry conventions, seminars, and professional training programs. He earned his Scholar Degree through ACA International and holds the designation of Certified Collector.

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Over the course of his career with Credit Center, Noel has participated in client project teams and the development and delivery of client training programs. His experience provides him with a broad understanding of client needs, industry best practices, and the challenges facing organizations in managing their accounts receivable.

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As the second generation to lead Credit Center, Noel continues the family business with a focus on preserving the personal service, integrity, and long-term relationships that have defined the company while supporting its continued growth and evolution. His leadership reflects both the history of CCI and its commitment to serving clients in a changing regulatory and technological environment.

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Noel holds a Bachelor's degree in Economics from the University of Rhode Island, with minors in German and Speech Communications.

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Dawn C. Moller

Chief Operating Officer

Direct Line: 203.749.2606

Dawnt@creditcenterinc.com

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Dawn C. Moller has been an integral part of Credit Center, LLC for more than 35 years and currently serves as Chief Operating Officer. Since joining CCI in 1990, Dawn has built an extensive knowledge of the accounts receivable management industry and a unique understanding of the company, its clients, and its operations.

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As Chief Operating Officer, Dawn provides executive leadership across CCI's operations, with a focus on organizational efficiency, client service, compliance, technology, and strategic initiatives. Her extensive experience and deep institutional knowledge allow her to bring both perspective and practical insight to the continued advancement of the organization.

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Throughout her career, Dawn has been instrumental in modernizing CCI's operational infrastructure. She led the company's transition to electronic document imaging and developed its company-wide electronic filing structure, helping create a virtually paperless environment while strengthening efficiency, quality assurance, document security, and audit preparedness.

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With decades of experience in accounts receivable management, Dawn remains focused on CCI's continued evolution while preserving the responsive, personalized service and strong client relationships that have long defined the company.

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Neal A. Silverman 

In Loving Memory

1959 - 2017 

   

Neal A. Silverman joined Credit Center, LLC in 1998, bringing with him nearly two decades of experience in the accounts receivable management industry. A graduate of Bentley College where he earned his Bachelor of Science degree in Management with High Honors, Neal built an accomplished career in collections and agency management.

 

Beginning his career in 1980 as an Account Representative, Neal quickly advanced into management positions of increasing responsibility. Over the years, he held leadership roles in collection management and agency operations, overseeing large collection teams and developing extensive expertise in staff development, operational management, and collection performance.

 

When Neal joined CCI, his depth of industry knowledge, management experience, and commitment to excellence became an important part of our organization. During his years with Credit Center, he made a lasting contribution to our operations, our collection team, and the company as a whole.

 

Neal was a valued member of the Credit Center family, and his contributions to CCI will always be remembered.

 

 

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